Emergency Guide for Foreign Visitors in Japan

Essential Emergency Information for Travelers

Emergency Contact Numbers

Police (110)

• When to call 110:
• Crime/theft
• Traffic accidents
• Urgent security issues
• Lost or found children
• Suspicious persons

How to call 110:

1. Dial 110
2. State in English: “This is an emergency”
3. Provide the following information:

• What happened
• Current location (look for nearby landmarks)
• Your name
• Phone number you’re calling from

Fire/Ambulance (119)

• When to call 119:
• Medical emergencies
• Fire
• Serious injury
• Severe illness

How to call 119:

1. Dial 119
2. State in English: “Fire” or “Ambulance”
3. Provide the following information:

• Nature of emergency
• Exact location
• Your name
• Phone number you’re calling from

Useful English Phrases for Emergencies

• “Help!” = “Tasukete!” (助けて)
• “Emergency!” = “Kinkyu desu!” (緊急です)
• “Call an ambulance!” = “Kyukyusha wo yonde!” (救急車を呼んで)
• “Call the police!” = “Keisatsu wo yonde!” (警察を呼んで)
• “Fire!” = “Kaji!” (火事)

[Link]Youtube

Natural Disaster Guidelines

Earthquake Safety

During an Earthquake:

1. Indoor Safety:

• Drop, Cover, and Hold
• Get under a sturdy table
• Stay away from windows
• Don’t use elevators
• Don’t rush outside

1. Outdoor Safety:

• Move away from buildings
• Avoid power lines
• Watch for falling objects
• Find an open space

After an Earthquake:

1. Immediate Actions:

• Check for injuries
• Turn off gas
• Open doors for escape routes
• Listen for announcements

1. Communication:

• Use disaster message service “171”
• Send SMS instead of calling
• Follow official announcements
• Check local evacuation centers

[Link]Youtube

Typhoon Preparedness

Before Typhoon:

1. Monitor Information:

• Check weather forecasts
• Follow local news
• Listen for evacuation orders

1. Preparation:

• Stock up on:
  • Water (3L per person per day)
  • Non-perishable food
  • Batteries
  • Portable charger
• Prepare emergency kit
• Know your evacuation route

During Typhoon:

1. Stay Indoors:

• Close all windows/shutters
• Stay away from windows
• Follow official instructions
• Don’t go outside unnecessarily

1. Transportation:

• Check train/flight status
• Avoid unnecessary travel
• Be aware of cancellations

[Link]Youtube

Heavy Rain Safety

Warning Signs:

• Rising water levels
• Unusual sounds from hills
• Muddy water in rivers
• Weather warnings on TV/phone

Safety Actions:

1. In Urban Areas:

• Avoid underground areas
• Stay away from rivers
• Follow evacuation orders
• Don’t walk through flood water

1. In Mountain Areas:

• Watch for landslides
• Move to higher ground
• Stay away from slopes
• Follow local guidance

[Link]Youtube

Emergency Apps and Resources

Important Websites

1. Japan Official Disaster App (JODA)

• Multi-language support
• Real-time alerts
• Evacuation information
• Offline maps

Helpful Apps and Websites in the Event of Disaster (Multilingual)

1. Safety tips

• Emergency alerts
• Evacuation information
• Multi-language support
• Offline operation

The App “Safety tips”

Emergency Kit Checklist

1. Essential Items:

• Passport copy
• Cash
• First-aid kit
• Bottled water
• Non-perishable food
• Flashlight
• Portable radio
• Extra batteries
• Charger/power bank
• Emergency contact list

1. Additional Items:

• Basic medications
• Light rainwear
• Change of clothes
• Maps
• Small towel
• Hand sanitizer

Important Locations to Note

1. Near Your Accommodation:

• Nearest police station
• Nearest hospital
• Evacuation areas
• Your country’s embassy

1. Public Facilities:

• Train stations
• Major hotels
• Public halls
• Schools (often used as shelters)

Communication Tips

1. Emergency Phrases:

• Write down key Japanese phrases
• Save emergency numbers
• Download translation apps
• Keep embassy contact info

1. Information Sources:

• Local TV stations (NHK)
• Radio stations
• Official social media
• Community bulletin boards

Remember:

• Stay calm in emergencies
• Follow official instructions
• Keep emergency numbers handy
• Know your location at all times
• Keep your phone charged
• Download essential apps before emergency situations

For medical emergencies, look for these marks:

• 病院 (Hospital)
• 医院 (Clinic)
• 救急 (Emergency)

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